It’s
funny, I’ve been resistant to starting a blog, now my hands are tied and in
order to get a grade for my Digital Society class I have to conform. Hopefully,
at the very least, I can make it entertaining. For this class, I’ve been
reading the book, The World is Flat, by Thomas L. Friedman. It’s a very in
depth look at technology in the world, and how we got to where we are from
where we were.
I
have to admit, the first few pages didn’t compel me to stay up late and keep
reading, however Friedman does a phenomenal job describing outsourcing from the
other side of the world. He tells about a time when he was in an Indian call
center that handles everything from credit cards to appointment confirmations.
Whenever I get a call, right around dinner time, from someone with a thick Punjabi
accent my first response is to frustration, I’ve never thought about the
reasons behind why it’s always Indian folk on the other end of the line.
Friedman
talks about Globalization phases 1.0, 2.0 and 3.0. Basically, all three are
time periods where someone changed the world and made it more reachable to the
rest of the world. Globalization 1.0 took place from the years 1492, when
Columbus sailed the ocean blue, to around 1800. In this time period the world
shrank from size large to size medium. The shrinking was caused by brawn, and
power, and how your country used it.
The
first part of globalization 2.0, which went from years 1800-2000, was all about
the falling costs of transportation due to new inventions, the car and steam
engine. The second half of the era was powered by the falling costs of
communication. PC’s and telephones, and the internet were all created in this
time period. The world shrank from size medium to size small. With the
advancements in transportation and communication, we saw the birth of a global
economy. We could now ship products and goods around the world.
In
globalization 3.0, from the years 2000 to present, advances in technology jump
by leaps and bounds. Now it’s all about the individual. Any person with access
to a computer and internet can collaborate and compete in a global scale. This
era shrank the world from small to very small. The first two eras were driven
and forced by the United States and England, the latest version is very much
being driven by influences outside the U.S., areas like India, Japan and China.
Friedman
talks about certain events in history that caused the world to become a more
level playing field, which is actually the basis on why he calls the world
flat. The first event that caused the world to start flattening out was the
fall of the Berlin wall. To Friedman one of the biggest triumphs of the wall
coming down was that democracy won. The capitalist economic system defeated its
counterpart and polar opposite in communism. Now it was time for everyone to
orient themselves to it. Now the world could be viewed as one global market, a
single community. The fall of the Berlin wall stimulated other outbreaks, it
empowered those people on the bottom and weakened the ones on top. The fall of
the Berlin wall paved the way for common standards to be adopted, like how
economies should be run, how accounting and banking should be done.
The
final piece in this part of the 77 page puzzle was a chapter on Netscape. I
remembered back when I was a kid, watching the Netscape icon rotate in the http
bar when the site was being loaded. Little did anyone know that the development
of that browsing system would change technology and how we interact with people
forever. Netscape not only brought the internet to life but made it accessible
to everyone, from the ages of five to ninety five. When Netscape was first
developed the creators asked you to pay for it, if you could, if not please
still use it. That notion seemed like a backwards way of thinking but they knew
that if everyone used it, it would stimulate massive growth. Netscape also
forced the hand of PC manufacturers to keep the World Wide Web an “open
protocol” so not one company could lay claim to the internet and force people
to buy their PCs in order to get it. Netscape also made it possible for people
all over the world to communicate regardless of the PC they had. Each PC had a
different operating system that couldn’t communicate with different brands of
PCs and Netscape cleared a path to be able to locate information put on the web
from anyone, anywhere.
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